What's All The Buzz About?
What People Are Saying About Their HDS Medallion Bags!
It warms our hearts every time we sell, give or donate one of our bags to a customer, a bag winner or for a cause. Each is made with love and great care. We know a bag will be used and often truly treasured by the woman or girl (and now appreciated by men) who receives it. Whether she's a young girl, a 20-something, in midlife or a mature lady, a military vet, or a man, she or he will be smiling, energized and feeling feminine or masculine. Take a peek below at what they are saying about how their bags enhance every day lives.
If you have comments relative to your bag or what you see on our site, we would love to hear from you. Use Facebook, Twitter, Contact Us page on our site, send us an email at email@example.com or comment on our blog.
YOUR BAGS HAVE CHANGED HER LIFE!
Hi Carol. I have purchased several of your bags for Pat (a friend) and she has really enjoyed all of them and gets compliments all the time on them.
Your bags have changed her life. She was putting things in her pockets and on the side of her chair, only to have them fall off and we both know that reaching for a fallen item can be a danger. She now has a water bottle and everything she needs while away from her apartment. A very heartfelt thank you to all of you for caring and making a difference!
Elizabeth, Kentucky & Indiana
THRILLED WITH NEW ZIPPERED DEMI-PREMIER!
Just a note to say a BIG THANK YOU!!!!!!!! I am so excited that there is now a demi-bag with a zipper! I have asked about this twice before and it finally came true! I take public transit to work and I also get a little nervous that someone is going to slip her/his hand in my bag and I won't notice but no more of that :) Thanks again!!! My birthday is coming up soon and I am definitely going to ask for this as a gift. This will be my 4th demi bag. I love them! My only complaint was that based on my wheelchair and my physical ability the demi purse was the only bag style that worked for me but the velcro (in my experience) doesn't secure the entire opening. No complaints anymore! You have one very satisfied customer! Thanks again!!!!!
Stephanie from Pennsylvania
Demi-Premier Blue Green Lumina 98070
THE WELL DRESSED WALKER!
"After visiting a family member in her independent living apartment, I saw her walking with plastic grocery bags tied to he walker and her handbag falling off the side bar. Being a very elegant lady, I thought how nice it would be if there were something more fashionable than a boring walker basket or plastic bag. So I searched the internet hoping I would find what I was envisioning... and sure enough...I found HDS Medallion! If anyone could have read my mind, HDS did it! We purchased a very sophisticated bag with the right amount of Bling for her birthday.. she absolutely loves it.. and has had many compliments! So now we are on our 2nd purchase for another birthday gift! These bags are well made, well thought out, fill an important need and make moving around and carrying things so much easier. I am sure we will be looking for our 3rd purchase very soon!"
FOSTERED INDEPENDENCE - OH, WOW!
Ron bought his mother a Classic bag after seeing our ad in our high school reunion program. It was great to hear from a former classmate, now a doctor. He gave us very nice feedback about how he had searched high and low for an attractive, functional bag for his mom's walker and was so pleased to finally find one. But this follow-up response is incredible!
"Carol - I thought I would give you some follow-up on the impact of the walker bag I gave my mother.
She started using it and then began using it for more and more things. She started leaving her room more and walking more with the walker. She went to get her own ice from the ice machine. She went to the library. And so on. She uses the bag to carry her cell phone, her handicapped placard and some of the quarters she has won at Bingo.
She began to recover her strength somewhat and when I was there last, was walking in her room without the walker.
I think the bag was a big help in her improving her independence."
Ron from Germany (his residence) and Texas (his Mom's)
PROBLEM SOLVED - GREAT CUSTOMER SERVICE - GREAT BAG!
Brenda bought a Colorwash bag at the Houston Expo and experienced a problem. We sent her a new bag as close to the one she had before as possible. "I love the green (zippered) bag that came when I was out of town. It is great with the purple that it has on it. Thank you so much for your great customer service and wonderful products. Happy Holidays!" Brenda H., Texas
LOVES HER NEW COLORWASH BAG!
Marge had purchased 3 other HDS Medallion bags at LPA (Little People of America) Conferences in the last 3 years. When we noticed she had bought the Colorwash online, we reached out to thank her personally. Here is her response: "I love the Colorwash Bag. The size is perfect. I love the zippered top.... a good metal zipper and outside pocket. I'm sure it will get plenty of use . Marge C., LPA
TRIED A COMPETITORS BAG - CAME BACK TO HDS MEDALLION
Josie was a customer at the Boston Abilities Expos in 2014 and 2015. We did not attend this year. Here's what she emailed us.
"Hi Carol. We missed you at the Abilities Expo in Boston, this past September. I had to buy a bag from a woman who said she knows you well. (Note - that would be one of our competitors - lovely woman). Sorry to say the bag already broke. I just ordered the Leopard bag off your site. I hope I measured correctly. I will let you know!"
Update from Josie on her bag:
"Hi Carol, I received my new bag and love, love, love it. It fits perfect and I have received many compliments. I just love your products, they are made to last.
I will treat myself to another for Christmas, missed you at the Expo... Have a great holiday.........."
Josie - Massachusetts
Wow - made my day to get this update! Carol Co-Owner
FINALLY I DID IT!
One of our bag winners in 2015 contacted us and promised us a picture of her bag on her new chair. Nearly a year later, we heard from Cora.
"Don’t forget I have traumatic brain injury. I forgot but here it is. I really wanted to do what I said I would do. I appreciate that gift and thank you again and may God continue to bless you, your family and business. It's a great bag and I'm grateful! May God bless." Bless you Cora from New Jersey. We put her picture on Facebook!
EXCITED TO FIND THIS PRODUCT AND ESPECIALLY TO WIN A BAG!
"Dear Carol, thank you so much for letting me know I was drawn from many others to receive one of your beautiful Medallion Bags. I have checked out your many pieces and decided on the Dramatic Premier Jeweled Bag. I think it would complement my chair perfectly. I have been very upset because I do not have a purse to use when I go out and I need to put everything in my pockets. This would eliminate that issue for me. I was not even aware that a product like yours was available. Once again thank you so much." Camille of New Jersey
LOOKING FOR ANOTHER BAG & RECOMMENDS OUR SERVICE
"Hello, my name is Rosemarie, and I would just like to share my thoughts on your bags. First of all I absolutely love them. I purchased two of them at the Abilities Expo in Edison New Jersey last spring. I use an electric wheelchair with wide arms and the convenience of being able to strap them to the arms of my chair is very helpful. Also I had a slight problem with one of the purses, but when I contacted your company, they allowed me to return it and it was replaced. The service was great. Many people think that they are Vera Bradley bags. I would recommend these bags to anyone. I'm looking forward to purchasing more at the next Abilities Expo."
Rosemarie W. from New Jersey
WONDERFUL FOR A FASHIONABLE SENIOR
This testimonial takes us back to the very reason we started HDS Medallion when our Mom had to use a walker and demanded a stylish bag. This sounds like her experience!
"I bought this for my aunt who lives in an assisted living facility. She's 88 and has always maintained her sense of fashion and her makeup and hair are perfection every single day. She's not thrilled about needing to use a walker, but this has made her feel better about it. This product is very well made. The quality is much higher than we expected and it pulled her walker up to a striking new level. It holds everything she needs when out and about. To balance out the look I found some low cut leopard socks to cover those ugly tennis balls in the back. They look like a ballerina on her toes. She's gotten rave reviews from many residents on the bag and people have even taken pictures. I would definitely say that if this look is yours or your loved one's look you won't regret buying this purse."
Joanne on Amazon
IT WORKED ON MY CHAIR!
We were contacted prior to Christmas by a woman who wanted assurances that the bag would work on her chair. We assured her that it should and sent her links to our page, Will Our Bags Work On Your Device, for guidance on ordering and to How To Use Your HDS Medallion Bag for some instructions on attaching it. We also assured her that we would take the bag back if it did not. We followed up after Christmas to see how it worked. Here's her response:
"Thank you for your responding. I have started using the bag and I'm still tweaking the placement of the bag on the arm rest so that I can still reach in there and get things. I'll let you know if anything else happens that's useful for y'all! Right now everything is just fine thank you. I am keeping the bag! It's beautiful and it does fit my chair."
Jessica - Texas
A NEW USE FOR OUR BAGS & THEY LOVE IT
Our customer service people received a phone call today from a woman who purchased a Premier Amethyst Grandeur Bag. Here's what she said.
"Sharon said she wanted to call as she thinks the bag is very beautiful and they are extremely pleased with it. She bought the bag for her bed-ridden sister who is in a rehabilitation facility. She said that she chose this bag because of the adjustable straps. They attached the bag to the bed railing and her sister is now able to reach her tablet, glasses and a few other things that people like us would take for granted just being able to reach over and grab. She would like to thank us for what we are doing and thinks we are doing a great job. She also had a suggestion to add that the bags can be attached to things like hospital bed rails, so bed-ridden people may get some benefit from the advertising and not think it’ll only work for people in wheelchairs."
Sharon - Pennsylvania
Made us feel great and we'll take the suggestion to heart and mention it on the website and social media.
RESPONSE TO A SYSTEM GLITCH GARNERS POSITIVE REVIEW
Like all businesses, we occasionally experience glitches. Well, there was a doozy right near Christmas 2015. Several Amazon customers paid for 2 Day Delivery ($27.99) to get bags to them by Christmas. We use a 3rd party system to electronically transfer these orders to our fulfillment operation. Normally it is flawless. But we wanted to be sure given the holiday so we checked and to our dismay, the orders came through with standard shipping, not 2nd day, indicated. And our efficient shippers had already mailed the bags with standard shipping. Oops......they might not make it by Christmas.
So we called every person to offer to send them a 2nd bag in time for Christmas if they would send back the earlier bag upon receipt. We also refunded the entire shipping amount. Amazingly, every person was gracious and most were absolutely astounded that we cared enough to call. All but one of the people were close enough they were willing to risk the regular mail. Not surprisingly, a woman in Washington (State) took our offer for a second bag. We sent the 2nd bag immediately. We also sent each customer a pashmina scarf that complemented the bags they ordered as a token of our apology.
This is the message we received after Christmas from the lady in Washington:
"Hi there Carol. I returned the 2nd (well, first sent) via USPS today. Thank you again for all the care and special accommodation you made so I would have a gift by Christmas. It made all the difference during my Christmas visit with mom. Thank you!!! I'll be leaving plenty of goodness on the Amazon review and ordering again - thank you so very much. Happy New Year!"
Heather - Washington
MISS WHEELCHAIR USA ENDORSES HDS MEDALLION WHEELCHAIR BAGS
"Thank you HDS Medallion for sponsoring me with one of your adorable bags! My Mom bought another bag for me too! If you are a wheelchair user and are looking for cute bags to hang on your chair to carry your stuff, this is a wonderful company. They make great quality bags. Go check them out!"
Skylar Conover from Houston - Miss Wheelchair USA - 2015 with Premier Silver & Onyx Damask Bag
THREE YEARS LATER - SHE STILL LOVES HER BAGWhen we saw a post from a blogger recently on twitter, we thought we recognized her and reached out to ask her permission to list her as a blogger on our Resources For You Page. Here is her response.
"Your words made me cry happy tears because you have the right lady, I cannot believe you remember me. It would be my honor for you to list my blog! You know, I'm still using my bag and I love it; reaching out to me has made me extremely happy. Thank you sincerely for that."
Lindsey - Houston, TX
How could we forget her when she pulled into our booth in Houston in 2012 with a carpenter's belt stapled onto the arm of her chair to carry her stuff? Not surprisingly, her husband had figured out that option! She purchased a Zebra bag to replace it and we had the privilege of tearing off the belt.